Our Values & Mission
Our Vision
“To provide unrivalled solutions and innovation within a Global market, focusing on outstanding quality and customer care excellence, cutting edge technology and employee development”
Our Mission
“To provide high quality services that add real value to our customers’ business. We strive to achieve this through developing long-term pro-active relationships, bespoke solutions and excellence of service, first class customer care and responsible commitment to the environment.”
Key Facts
Delamode are your perfect partner for managing and transporting freight safely and cost effectively throughout the world.
Established for over 30 years
Over 1000 employees
38 country offices and sites
Over 12,000 customers
Over 20 different languages spoken
Our core values
The Group’s core values define how we treat our clients, how we work with our colleagues, and are a key part of our ongoing success.
Behaving with Respect means we listen and communicate directly and openly. We value diversity among people, their ideas and their points of view. We are natural partners with our clients, colleagues and other associated stakeholders. And we are at our best as individuals when working as a team.
Our best solutions come from working together with both colleagues and clients. We are committed to working towards common goals based on open and honest communication while showing, empathy and support for each other.
Demonstrating Integrity means we do what is ethically right. We are true to ourselves and to others. We are transparent, honest and consistent in everything we do. We take pride in our work and act with professionalism at all times and in every situation.
All employees are empowered and encouraged to positively find ways to continuously improve our processes, services and internal working practices.
Embracing Excellence leads us to challenge ourselves to execute flawlessly and to consistently deliver the highest quality of service to our clients. To enable excellence, we seek the best talent and we promote personal and professional development. We aim to consistently exceed our financial goals and the expectations of our clients, our colleagues and our stakeholders.
The responsibility of solving customers’ problems belongs to everyone. We place no limits on employee initiative in serving customers. We must each be trustworthy and accountable to reliably serve the needs of the customer and each other.
