Our Values & Mission

Our Vision

“To provide unrivalled solutions and innovation within a Global market, focusing on outstanding quality and customer care excellence, cutting edge technology and employee development”

Our Mission

“To provide high quality services that add real value to our customers’ business. We strive to achieve this through developing long-term pro-active relationships, bespoke solutions and excellence of service, first class customer care and responsible commitment to the environment.”

Key Facts

Delamode are your perfect partner for managing and transporting freight safely and cost effectively throughout the world. 

Established for 30 years

Over 600 employees

10 country offices

Over 10,000 customers

Over 20 different languages spoken

Our core values

The Group’s core values define how we treat our clients, how we work with our colleagues, and are a key part of our ongoing success.

Respect

Behaving with Respect means we listen and communicate directly and openly. We value diversity among people, their ideas and their points of view. We are natural partners with our clients, colleagues and other associated stakeholders. And we are at our best as individuals when working as a team.

 

Teamwork

Our best solutions come from working together with both colleagues and clients. We are committed to
working towards common goals based on open and honest communication while showing, empathy and
support for each other

Integrity

Demonstrating Integrity means we do what is ethically right. We are true to ourselves and to others. We are transparent, honest and consistent in everything we do. We take pride in our work and act with professionalism at all times and in every situation.

Innovation

All employees are empowered and encouraged to positively find ways to continuously improve our processes, services and
internal working practices.

Excellence

Embracing Excellence leads us to challenge ourselves to execute flawlessly and to consistently deliver the highest quality of service to our clients. To enable excellence, we seek the best talent and we promote personal and professional development. We aim to consistently exceed our financial goals and the expectations of our clients, our colleagues and our stakeholders.

Responsibility

The responsibility of solving customers’ problems belongs to everyone. We place no limits on employee
initiative in serving customers. We must each be trustworthy and accountable to reliably serve the needs of
the customer and each other.

Core values

This site uses cookies to provide you with a more responsive and personalised experience. By using this site you agree to our use of cookies as set out in our Privacy & Cookie notice Read more